Unified Communications Solutions In Melbourne

Connect Your Team with Unified Communications Managed Services

Build clear communication channels and faster response times for your customer service team with unified communications Melbourne-wide.

Smoother Collaboration

Boost your productivity by integrating your VoIP, CRM and project management systems into unified communications services.

Make Remote Work Easier

With cloud-based unified communications, your team can work from anywhere, supporting remote and hybrid work.

Call Analytics

Unified communications solutions offer features like usage data and performance metrics, which can be used to improve team productivity.

Secure Connections

Unified communication providers protect sensitive customer and company data by using end-to-end encryption and security features.

Work and collaborate without interruptions

Strengthen your business with unified communication tools that let your team collaborate without interruptions. Here are some of the tools in unified communications that make businesses smarter and faster:

With telephony systems powered by VoIP, your team gets a reliable communication system, every time.
Video conferencing and instant messaging tools (like Teams) bridge the gap between remote teams, making it easy to connect no matter where they are.
Streamline your workflows and make task management easier by integrating your CRM.
Make collaboration on shared projects easy by integrating file sharing and project management tools.
Improve team performance and productivity with management tools and analytics.

All-in-one managed unified communication, tailored for your business

No matter your situation or the size of your business, trust MSP Blueshift to tailor, build and support the perfect solution to keep your team connected and secure.

Internet & Voice Services

Unified Communications for seamless communication. Trust MSP Blueshift’s extensive knowledge and proven track record of exemplary support. Let us be your IT and communications partner, so you can focus on what you do best.

Internet & Voice

Internet connections

With access to a wide range of carriers and solutions, we guarantee the best internet for your business, ensuring it is fast, reliable, and suited to your needs.

Internet Connections (ISP)

Phone systems

Whether it’s a hosted phone system (which enables you to make calls from a mobile phone or PC) or a more traditional on-premise system, we’ll make sure your communications technology supports how you like to work.

Phone Systems

Call management

Access a range of comprehensive call management solutions unique to your business, including call queueing, call routing, area-based redirection, automated directors, mid-call transfers, voice recording, and voice-to-email.

Call Management

Hardware installation

Get access to top-tier brands for your telecommunications, voice and data hardware, including desk and reception handsets, wireless devices, cutting-edge conference phones and advanced video equipment.

Hardware & Installation

Internet & phone relocations

Moving office or setting up a new workspace? Let us take care of moving your telecommunications systems with minimal disruptions to business, workflow, and voice and data services.

Relocations

VoIP Provider

Boost productivity and reduce costs with Business VoIP! Seamlessly connect your team, integrate with CRM, and scale effortlessly. Enjoy crystal-clear communication, advanced features, and expert support—perfect for businesses in Australia and beyond.

VoIP Provider

1300 Numbers

Expand your reach and get a nationwide contact number. Boost your professional image and improve customer experience with seamless call routing and cost-effective communication.

1800 Numbers

Boost your business with a professional 1800 toll-free number. Enjoy seamless call management and advanced routing for improved customer experience and brand consistency. Backed by expert support from MSP Blueshift.

1800 Numbers

Technology solutions our clients rave about

For more than a decade, we’ve been a trusted managed services provider in Melbourne for a range of different businesses across every industry in Australia.

Hello World, We currently use MSP Blueshift for all our IT Support work, they are extremely prompt and handle all issues in a fast seamless manner, I would have no hesitation in recommending them to other connections in the IT world, and have already done so. If you are looking around for a new MSP I would definitely talk to MSP before choosing your next IT support team as their work is sensational!

Stephen Carr

5 months ago

Quick service and deep expertise. I highly recommend.

Diego Alejandro Arias

5 months ago

We have been working with MSP Blueshift for more than 10 years. They are responsive, reliable and really personable. We are very grateful for their assistance!

Studio Ester

5 months ago

I have interacted with MSP Blueshift as a client and found their team to be highly capable and extremely responsive to support requests. No matter what the issue, the team at MSP Blueshift resolves tickets quickly and effectively. Much appreciated and would recommend!

Gone Bush Adventures

5 months ago

Always provides immediate service and solutions, would definitely recommend!

Ainsley Caldwell

5 months ago

I’m genuinely impressed with the level of service I receive from MSP Blueshift. Ash, Josh, and the entire team are fantastic. Their customer service is excellent, and nothing is ever too much trouble. They respond quickly to my queries and resolve any issues efficiently. Exceptional service like this is rare these days – well done!

AMC Boats

7 months ago

I’ve met the team behind MSP Blueshift and was really impressed by their focus on quality and security. They’re big on best practices, proactive support, and making tech simple for businesses. You can tell they genuinely care about helping clients succeed.

Bernard Mangelsdorf

7 months ago

Get in touch

For Unified Communications in Melbourne and all around Australia, complete the contact form and one of our friendly experts will get in touch. Alternatively, you can give us a call during business hours.

Call 1300 501 677

Frequently Asked Questions

How can you select a unified communication system for your business?

Start by assessing your current and future needs and choose a unified communication system that addresses your team’s needs and can grow with your business. If you don’t know where to start, MSP Blueshift can help you. Our experts can identify the gaps in your current system and create a tailored plan for your team.

Are unified communication systems suitable for businesses of all sizes?

Yes, every business can benefit from unified communication systems, but the scope and features will vary depending on the size of the organisation. Small and medium-sized businesses need a system that can adapt to their growth. Larger businesses need customised systems that are designed for specific workflows and high volume of work.

Can I integrate a new unified communications setup with my existing systems?

Yes, unified communications systems can be integrated with your existing communications setup and CRM. MSP Blueshift can manage this process for you, so that there is minimal disruption to your work.