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MSP Blueshift

Pricing

Our comprehensive IT managed service encompasses unlimited support and management for all aspects of your ICT infrastructure, including applications, vendors, and users. This service is billed at a fixed monthly rate per Effective Full Time (EFT) computer user.
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As your dedicated IT department, the following Managed IT services are included as standard.

Fixed monthly fee per EFT computer user: $125

Support
Unlimited phone support
Unlimited remote support
Support for Smartphones, Tablets and Mobile Devices
Automated Remediation
Support and management of all ICT related infrastructure, applications, vendors and users
Backup monitoring, rectification and data restoration
Onsite Technical Support
After-Hours SupportAvailable — additional charges apply

IT Management

Services Included
Vendor Management
Microsoft 365 Administration
User Onboarding & Offboarding
Infrastructure and Network Management
Proactive Infrastructure Maintenance and Monitoring
Backup Monitoring and Rectification
Application Licence Management
Operating System Patch Management
Application Patch Management
Hardware and Software Advice, Quoting and Supply

Strategy Reporting and Improvement

Services Included
Dedicated Client IT Manager
Operational Reporting
Initial Technology and Security Review
AI Information Access and Security Review
IQuarterly Strategic Technology Reviews
Hardware Lifecycle and Budget Planning
Technology Roadmap and Planning
Identification of AI and Automation Opportunities

Cybersecurity Tailored to Your Business

Every organisation has different systems, risks and security requirements. We assess your environment and recommend the appropriate combination of controls across computers, mailboxes, Microsoft 365 and the wider organisation. Cybersecurity services are priced separately according to the controls required.

Endpoint Protection and 24/7 SOC

Managed endpoint detection and response continuously monitors protected computers. Security analysts investigate suspicious activity and coordinate the response to confirmed threats.

Application Control and Device Security

Application control, operating system patching, security hardening and web protection reduce the opportunity for malicious software and unsafe activity.

Email and Identity Security

Email filtering, Microsoft 365 monitoring and identity controls help protect users from phishing, impersonation, suspicious sign-ins and account compromise.

Cloud Backup and Recovery

Independent backup and recovery protect Microsoft 365 or Google Workspace information from deletion, corruption and other data-loss events.

Security Awareness and Phishing

Ongoing awareness training and simulated phishing campaigns help employees recognise cyber threats and improve security behaviour.

Governance Monitoring and Reporting

Security policies, privileged-access controls, incident-response processes and ongoing reporting help manage risk and identify priorities for improvement.

Cybersecurity Monitoring and Reporting

Reporting tailored to the controls deployed across your environment
Initial Threat Detection Scan
Security alerts and incident activity
Endpoint threat detection and response activity
Microsoft 365 and identity security activity
Email security and reported phishing activity
Security awareness and phishing simulation results
Patch and security-control status
Identified vulnerabilities and security risks
Outstanding remediation actions and recommendations

Tailored Cybersecurity Services

Cybersecurity can be delivered as part of our Managed IT relationship or as a standalone service for organisations with internal IT capability.

We assess your existing environment and recommend the appropriate combination of technical controls, monitoring and governance. Pricing is based on the computers, mailboxes and organisation-level controls required.

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Security Frameworks and Requirements

Our cybersecurity recommendations can support requirements arising from:

  • ACSC Essential Eight mitigation strategies
  • CyberCert SMB1001
  • ISO 27001 alignment and certification requirements
  • Cyber-insurance requirements
  • Sensitive or high-value data handling (e.g. PII, IP, financial records)
  • Industry and regulatory obligations
  • Supply-chain or client security requirements

We help you understand your current security position, identify gaps and establish a practical improvement pathway appropriate for your organisation.

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Not sure where to go from here?

We’re here to help! Book a call with one of our friendly team members to discuss your needs.
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Extra Services Available

Some work falls outside the ongoing Managed IT Services fee and requires a defined implementation, installation or upgrade project. Examples include:

  • Custom automation or AI development
  • New desktop/laptop installation/configuration
  • Network upgrades (server, router, switch replacement)
  • Installation of new software packages

All project work is scoped and provided on a fixed-price quotation before commencement, giving you clear visibility of the cost before any work proceeds.

New Workstation / Laptop Installation Charges

The following fixed price charges apply for the installation and configuration of new workstations/laptops. This includes the installation of all required applications, email set up, account creation (if a new user), migration of any existing data of profile information local to the replacement computer.

New Workstation PC or Mac Installation & Configuration per Instance
Standard Business Build $450
Architect / Specialised Build $750

Get in touch

Your IT partner in Melbourne. Complete the contact form and one of our friendly experts will get in touch. Alternatively, you can give us a call during business hours.
Call 1300 501 677
Contact Us 1300 501 677