Who we are
With diverse backgrounds and specialised skills, the MSP BlueShift team brings a wealth of IT knowledge and know-how to streamline your business and boost your bottom line.
From humble beginnings to now being the trusted managed IT service provider for hundreds of businesses Australia-wide, we’re on a mission to help you get the most out of your technology. Meet the dedicated members of our team below who answer your support tickets, offer software advice and proactively manage your IT ecosystem.
Leadership
Jan Chapman
Co-founder & Managing Director
Leads the business and oversees technology and cybersecurity strategy, ensuring client environments remain secure, stable, and well managed.
Belinda Plunket
Director &
Chief Operating Officer
Chief Operating Officer
Provides executive leadership across service delivery, onboarding, and operations, driving operational excellence and a consistently high standard of client service.
Craig Boyle
Co-founder &
Director (Sales & Marketing)
Director (Sales & Marketing)
Leads sales and marketing, working with prospective clients to understand their business and align IT services and cybersecurity with their needs.
Client Engagement & Strategy
Ash Kissick
Business Development Manager – Managed Services, Cybersecurity & Voice/Data
Works with prospective clients to understand their business and design solutions across IT managed services, cybersecurity, and voice and data.
Justin Walsh
Client IT Manager
Partners with clients to provide ongoing strategic IT guidance, delivering regular reviews and forward planning while ensuring IT services and cybersecurity remain aligned with business objectives.
Service Delivery & Operations
Geoff Gillard
Projects Engineer
Delivers IT projects, infrastructure upgrades, and system implementations, ensuring solutions are deployed efficiently and to a high standard.
Florian Debout
Systems Engineer
(Microsoft 365 Security and Solutions)
(Microsoft 365 Security and Solutions)
Supports Microsoft 365 security and solutions, infrastructure, automation and system performance across client environments, ensuring stable, secure, and well managed platforms.
Jay Mckinnon
Systems Engineer
(Network Infrastructure)
(Network Infrastructure)
Maintains and supports network infrastructure and systems, resolving issues and ensuring ongoing performance, reliability, and stability across client environments.
Jayden Vun
Desktop Deployment & Hardware Support Engineer
Prepares, deploys, and supports end user hardware, ensuring users are correctly set up and ready to work from day one.
Josh Macabasag
Technical Team Leader –
(Service Desk)
(Service Desk)
Leads the service desk team and provides support for escalated technical issues, ensuring timely resolution and a high standard of client support.
Reo Cabanatan
Operations Team Leader –
(Service Desk)
(Service Desk)
Leads service desk operations, overseeing day to day performance while supporting escalated issues and ensuring consistent, high quality client support.
CJ Martinez
Service Desk Technician
Provides day to day IT support, managing user requests and overseas automation and NOC tickets while resolving technical issues to maintain smooth and reliable operations.
Joey Abalos
Service Desk Technician
Provides day to day support for IT issues and user requests, ensuring prompt and effective resolution.
Gabriel Serrano
Service Desk Technician
Provides day to day support for IT issues and user requests, ensuring prompt and effective resolution.
Jonathan Rivera
Service Desk Technician
Provides day to day IT support, managing user requests and oversees Security Operations Centre (SOC) and NOC tickets to ensure timely response and reliable service delivery.
Tim Manojo
Service Desk Technician
Provides day to day support for IT issues and user requests, ensuring prompt and effective resolution.
Brittney Keating
Dispatch Coordinator
Acts as the central point of triage for support requests, prioritising and dispatching work to ensure timely, efficient service delivery for clients.
Emilia Owens
Automation Technician
Designs and implements automation solutions to streamline processes and improve efficiency across systems and workflows.
About MSP Blueshift
Get unlimited day-to-day IT support, cybersecurity, strategy and solution design, across the entire ICT environment.
Our People
Anyone in your business can call us to request support or get fast, direct technical assistance on an issue. Delivered over the phone, via remote connection or on-site.
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ISO Certification
Stay on top of your data security, boost team productivity and manage change more effectively with expert IT support.
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Case Studies
Need a set of fresh eyes on your IT systems, policies and processes? Tap into our extensive experience with businesses of all sizes, from a range of industries, to streamline your operations.
Read More Get in touch
Your IT partner in Melbourne. Complete the contact form and one of our friendly experts will get in touch. Alternatively, you can give us a call during business hours.
Call 1300 501 677