At MSP Blueshift, we understand the importance of protecting your business data.
Data loss can be catastrophic for a business and many companies are reluctant to take the necessary steps in order to safeguard their digital assets. That’s why we have developed a comprehensive backup and recovery service that will provide you with peace of mind.
Our cutting-edge technology provides reliable protection from both natural and man-made disasters, ensuring your data is always safe. No matter the size of your business or the amount of data you need to store, our team can work with you to create a tailored solution that meets your specific needs.
Maximise Your Business Continuity
Safeguard Your Business
Streamline Workflows
Reduce Downtime
Protect Your Business
Your local Melbourne IT support partner
At MSP Blueshift, we understand the importance of protecting your business data. Data loss can be catastrophic for a business and many companies are reluctant to take the necessary steps in order to safeguard their digital assets. That’s why we have developed a comprehensive backup and recovery service that will provide you with peace of mind. Our cutting-edge technology provides reliable protection from both natural and man-made disasters, ensuring your data is always safe. No matter the size of your business or the amount of data you need to store, our team can work with you to create a tailored solution that meets your specific needs.
Ensure business continuity
Backup and recovery services from MSP Blueshift provide businesses with the peace of mind that their data is safe and secure. We offer a comprehensive solution to ensure that business critical data is regularly backed up, monitored, and quickly recovered in the event of any unforeseen disaster.
Our technology ensures that data is stored securely offsite on our own dedicated servers, helping to protect against loss or damage due to hardware failure, power outages, virus attacks and malicious activity. Our recovery process is designed to get businesses back up and running as quickly as possible with minimal disruption to service. We also provide ongoing monitoring and support for additional peace of mind.
Contact us today for a free consultation on how our backup and recovery services can help protect your business!
Our Backup & Recovery
Solutions & Services
At MSP Blueshift, we provide a range of backup and recovery solutions and services for businesses and organisations Australia wide.
DATA RECOVERY SERVICES
Managed IT Support to transform how you work
We’re dedicated to moving your business forward.
A flexible and powerful IT infrastructure is vital to successful business operations. Say goodbye to slow computers and outdated systems, and hello to peak performance and optimised workflows.
High quality
From our processes to the technology we recommend, quality is paramount.
Highly responsive
Backed by money guarantees, we’ll be there for you when you need us most.
Proactive
Regular reporting, 6 monthly IT reviews and updates on new technology to leverage.
Technology solutions our clients rave about
For more than a decade, we’ve been a trusted managed services provider in Melbourne for a range of different businesses across every industry in Australia.
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Frequently Asked Questions
Why should I outsource my IT support functions to a managed IT support provider?
Outsourcing your IT support services to MSP Blueshift means you can focus on your business without the stress and disruption of managing IT issues.
How do you handle IT support requests?
Anyone in your team can raise a support ticket by either calling or emailing us. Two dedicated service coordinators on our team are responsible for prioritising, scheduling and managing response times to our guaranteed levels. Each ticket is assigned to an engineer and when confirmed, we’ll let you know by email or phone. While your ticket is open, we’ll send you updates on completed work, or you can also call the service desk at any time, reference the ticket number, and speak directly to the assigned engineer. Once your request is completed, we’ll let you know via email and send a short survey to rate and comment on our support.
How quickly can you respond to IT issues?
We respond to IT issues as promptly as we can and have guarantees based on how urgent the request is (see table below).
| Example | Maximum Response Time |
| Level 1 – “Urgent”
The business cannot operate. |
1 hours |
| Level 2 – “Pressing”
Impeded functionality, however, the business or user can operate. |
2 hours |
| Level 3 – “Minor”
Something that only causes minor disruptions to a person’s ability to complete their job. |
4 hours |
| Level 4 – “Scheduled”
Work scheduled with the end user. |
As scheduled |
| After Hours Emergency Support | 2 hours |