MSP Blueshift offers two different I.T. support packages, which covers unlimited support and management of all ICT related infrastructure, applications, vendors and users charged on a fixed monthly per computer user basis.

I.T. Department RemoteI.T. Department Pro
Fixed monthly fee per computer user$129$139
All-inclusive fixed price
Unlimited phone support
Unlimited remote support
Unlimited onsite support$200 flat fee
per instance
Emergency after-hours support$200 flat fee$200 flat fee
Support and management of all ICT related infrastructure, applications, vendors and users
Data Backup Monitoring & Rectification
Data Restore from Backup 
Application Licence Management 
Network Monitoring / Automated Remediation
Hardware / Software Quoting & Supply
Included Security Applications & Policies
Anti-Virus / Malware/Spyware Software is included for all servers’ workstations (PC or Mac) 
Ransomware Protection – Cisco Umbrellaed 
3rd wall – Security Threat Management 
Duo – 2 Factor Authentication 
Microsoft Office 365 Advanced Threat Protection (ATP) 
Office 365 Back up (Mailbox, OneDrive, SharePoint, Contacts and Calendars)  
Dark Web ID Scan 
Password Manager
Security Awareness Staff Training 
Server, Desktop Operating System Patch Management 
Server, Desktop Application Patch Management 
Network Device Firmware Upgrading
Initial Security Audit Report
Initial Vulnerability Audit Report
Ongoing 6 Monthly Strategic Reviews
6 monthly Hardware / Application Asset & Budgeting Registrar 
Monthly Maintenance Status Report
Monthly Support Tickets Logged


The only services that attract additional costs are project services, these relate to the installation of new or upgrading of existing hardware and software. Examples would be

  • New desktop/laptop installation/configuration
  • Network upgrades
    (server, router, switch replacement)
  • Installation of new software packages

All project work is based on a fixed price quotation prior to the commencement of the project.

New Workstation / Laptop Installation Charges

The following fixed price charges apply for the installation and configuration of new workstations/laptops. This includes the installation of all required applications, email set up, account creation (if a new user), migration of any existing data of profile information local to the replacement computer.

New Workstation PC or Mac Installation
& Configuration per Instance
 1 to 5$200
 6 to 10$150
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