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MISSION STATEMENT

Our mission is to deliver all the services of an internal IT department, including unlimited help desk access, with highly responsive customer service but at a fraction of the cost.

LATEST NEWS

Multi-Factor Authentication (MFA) Is Important - ...

Multi-factor authentication (MFA) is now required more than ever, as an efficient way to protect your business from cybercriminals. But what is it? How does it work? And why is it so important?  When you want to sign in to your online accounts you can’t do so without a process called “authentication.” You need to […] ...

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Backup vs Disaster Recovery: What's The Difference?

Data loss and security breaches are nowadays regular events. It’s not a matter of ‘what if’ a disaster will take place, only a matter of ‘when.’ It’s an understatement that data is extremely important for any organisation. Among your files and records, you have stored customer information, which is extremely valuable and extremely hard – […] ...

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Why Your Business Needs Cyber Resilience

Today, more and more devices are interconnected, remote work is on the rise and the risk of data breaches is higher than ever. According to ASCS, during the COVID-19 pandemic Australia has seen a 15 percent increase in ransomware attacks. When businesses don’t consider themselves at risk of a cyberattack, that’s when they are the […] ...

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Why Small Businesses Should Use Managed Service ...

Since the beginning of commercial computing, businesses have faced a distinct set of technical challenges. And in today’s complex cyber landscape, the risks, challenges and solutions require increasingly more specialised expertise – that is often difficult to find and expensive to hire. With a lack of in-house IT personnel to support their teams, small businesses […] ...

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Should You Upgrade to OS Windows 11?

Windows 11 was released in Australia on October 5, 2021 and, according to its CEO, Satya Nadella, it marks one of the most “significant updates in a decade.” Indeed, Microsoft’s last major change came in 2015, with the launch of Windows 10.  The new OS sets a new benchmark for performance and security and offers […] ...

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Microsoft Teams Voice and Video Calling: All You ...

There’s no denying that remote work is here to stay, as more and more enterprises in various industries have been forced to modernise their communication systems because of the COVID-19 pandemic.  Companies have adopted different types of software for their employees to remain productive, from messaging apps to document sharing tools and voice calls. As […] ...

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Backing Up Office 365

In this video we explain that Microsoft do not back up office 365, what they do provide and why it’s important that you have a sperate back up regime to a separate cloud in place. Video Length 1 minute 40 Seconds   ...

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IT Managed Services Explained

In this video we explain our IT Managed Services, and the benefits we provide our clients by providing a complete IT department for a fixed monthly fee. Video Length 2 Minutes. TRANSCRIPTION This is Ted. Ted’s a business owner, and like most businesses these days, Ted’s office has been technologically designed for productivity and efficiency. […] ...

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Risky Cyber Security Assumptions Putting Your ...

In this video we are looking at some risky cyber security assumptions many businesses make that are putting them at risk. Video length 2 Minutes ...

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Social Engineering Inside the Mind of a Hacker

This video created by Cisco shows how a hacker working for a cybercriminal organisation uses social engineering to launch a ransomware attack and the devastating effects it has on the company. Vdeio Length 4 Minutes       ...

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