WHO WE ARE

WHO WE ARE

Jan

Jan Chapman is the Co-Founder and Managing director of MSP Blueshift.
He has 20 years experience working in IT, a masters degree in networking and many industry certifications.
IT can be a complex business, but Jan tries to make it as simple as possible. It’s a business tool, the simpler it is the more reliable it is, and if it does break it’s quicker to repair.

Craig

Craig Boyle is the co-founder and sale and customer service director at MSP Blueshift. Craig’s believes in an honest approach to sales. Making the sale at any cost only works in the short term, at MSP Blueshift we are all about long term relationships where we help our clients to reach their goals.

ABOUT US

100% Australian IT support – Made in Melbourne.

Principal directors Jan Chapman and Craig Boyle each have more than 20 years experience in the IT managed services industry.

Your IT Department… Fixing IT Problems in Real Time…

Most external IT managed services providers aren’t clear about what they provide, and you end up having to spend as much time on the phone to them as you would fixing the problem yourself.

We direct a complete team of highly trained and extremely reliable IT professionals. Together they provide small-to-medium businesses (up to 100 users per location) with access to the necessary services to support, maintain and manage either specific parts or their entire IT environment on an outsourced basis.

We use “Automate” the world’s most advanced real-time monitoring and automated remediation software that fixes problems before they disrupt your IT systems. Our tools allow us to comprehensively manage your entire computer network  – better than most internal departments could even dream of doing – and at a much lower cost.

…at a Fraction of the Cost for a Fixed Price!

We have built our IT support services model on the best practices of the most successful  USA-based IT managed service providers: we give our clients unlimited support, maintenance and management at a fixed price.

With our various IT managed services, along with our IT help desk and our “ConnectWise” ticketing application (which ensures that every request for service is actioned within the guaranteed time-frame), all the work we do is recorded and reported in clear, logical terms that is 100% viewable to all our technical personnel and our clients.

Call 1300 501 677 to find out how our brilliant work ethic, world-class IT managed services systems and our friendly, personalised service can take your business out from being mired in IT support issues and into an easy, efficient environment.

LATEST NEWS

NIST 2020 Password Do's and Don'ts

In this video we are looking the new 2020 Passwords Security Guidelines provided by the National Institute of Standards and Technology (NIST) Which includes three common practices they now recommend we no longer do as research shows they lead to weaker passwords. Video length 3 Minutes. ...

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Backup and Disaster Recovery

In this video we are looking at the difference between Backup and Disaster Recovery – Recovery Point & Time Objectives and how to ensure they meet your organisations business requirements.Video Length 1 minute 42 Seconds.   ...

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Computer Hardware Lifecycling

In this video we are looking at how to effectively manage your organisations workstations and Laptops life-cycle. How long your PC’s and Laptops should last, factors that affect this and how to manage budgeting for their replacement. Video Length 2 minutes 17 seconds ...

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Microsoft Office 365 Anti Threat Protection Overview

In this video we provide an overview of Microsoft’s Anti Threat Protection security for Office 365. Video Length 2 minutes 7 seconds ...

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2020 Ransomware Criminals Have a New Way to Extort ...

In this video we are looking at Ransomware. Specifically a new way cyber criminals are using your data to further extort you, by threatening to upload it to a public website if you don’t pay the ransom. Video Length 2 minutes ...

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The Australian Cyber Security Centre Essential 8 ...

In this video we provide an explanation of the Australian Cyber Security Centre (ACSC) – Essential 8 recommended cyber security mitigation strategies for all businesses. Video Length 2 minutes 43 seconds ...

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Backup and Disaster Recovery you've possibly got it ...

Back up and disaster recovery Boring, but if you have it wrong, then when you need it, well it’s not going to be pretty. A lot of businesses think that backup and disaster recovery is as simple as diligently copying their data to USB drives and taking it home every day or automatically copying their […] ...

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Flying Cars By 2020

Back in the 80’s a popular TV show called Towards 2000 talked about it and a kid called Marty McFly went gallivanting into the future, 2015 to be exact and Boom, Flying cars. Here we are three-quarters of the way through 2018 and sadly, no flying cars, but that could be about to change, that […] ...

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What is a firewall?

  ‘Firewall’ is one of those IT phrases we’ve all heard, and while we have a vague idea that it’s to do with security, we don’t really know what it actually means. The basic functions of firewalls aren’t that confusing or mysterious, even to non-techies, and it is important to be informed when it comes […] ...

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The 5 biggest data breaches in 2018 so far

  Data breaches are seriously bad news when your business and your customers are affected. Many companies, big and small, representing a wide range of industries have all been shaken by data breaches this year alone. These breaches have come about in a variety of ways; some companies were targeted by fiendishly technical scams while […] ...

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