Melbourne based technical

support for your entire IT



IT support is our bread and butter service, it should be expected that we will provide IT support services. Many IT support companies will say they provide fantastic support or they are the best, but since there is no ‘Championships of IT support’ there is no way to know. We believe we do a great job and our feedback system shows that our clients agree.

Even though we do IT support it is often not the best way to utilize our services. In the past IT support was provided for a fee depending on how much each support task took (pay by the hour). We can still do this, however you will have no idea what your invoice will be as it’s impossible to quote on fixing a fault until we know what the fault is, and fault finding generally takes most of the time and effort, the fix is often very quick. This can lead to disagreements about how much time was actually taken finding the fault, and if a different technician would have been able to do it faster This is impossible to know even in a test environment as there is such a wide range of faults than can occur.

It’s is generally simpler and more cost effective to take a managed services agreement. A fixed price per month means you don’t have to go through every job on the invoice, or have to make a decision every time there is a IT problem as there is a cost involved.

Please take a look at our managed services page.


 CALL US NOW ON 1300 501 677


Read More

What is the Cloud?

Until fairly recently, we ve all been used to storing all our programs and files on our own se ...
Read More

3 Ways to Prevent Getting Hacked

The confronting truth is that any one of us could be the target of hacking as individuals, as small ...
Read More

MSP Blueshift is in Top 501 Global MSP list

We have been ranked in the top 501 MSPs in the world for 2 years in a row MSP Blueshift ranks am ...
Read More

10 Things You Need To Know About Ransomware

You ve heard about the latest ransomware attack, known as WannaCry. It hit many countries arou ...
Read More

Ask Tech Effect: Will The Worst Case Actually Happen?

If you have ever had a technology expert take a look at your IT, you might have heard that your ...
Read More

Ask Tech Effect: What Is A CPU?

If you have ever gone shopping for a computer, you have often seen the hardware specifications o ...
Read More

5 Things To Remember As The Year Winds Down

Everyone is looking at their calendars and feeling excited about their plans for the upcoming break ...
Read More

Ask Tech Effect: How Do I Solve IT Problems By Myself?

Around the world, IT problems come up on a seemingly every day basis. Computers aren t working ...
Read More

Ask Tech Effect: Should I Still Use A Password?

Have you ever thought about how you would protect yourself online Most people would immediat ...
Read More

Ask Tech Effect: Why Should I Get Anti-Virus Programs?

Technology has made our lives easier in many different ways. You now use technology every day, a ...