IT Support Services Melbourne

 

Flexible IT Support Options

 

We provide Five flexible options to meet your IT support requirements

 

Pay-As-You-Go

 

Perfect for the businesses that manage most of their own day to day requirements and would like FREE IT Maintenance, Monitoring and Reporting, together with the peace of mind that comes from knowing they can call for assistance if the need arises.      

 

Pre- purchased Hours (IT Free Package)

 

Provides access to all the same services as Pay-as-you-go, however by pre-purchasing the hours for any support required in blocks of 10 you receive a lower hourly rate, and guaranteed response times.

 

Unlimited IT Support Packages 

 

For organisations that want to lock in their IT support costs, we offer the following two options:

 

IT Remote - Provides all the maintenance and management services of IT Free, together with unlimited phone and remote support, automated issue rectification, antivirus, spam and phishing software included.  

 

IT Pro- Provides a total IT department, encompassing all the services of IT remote together with unlimited on-site support, vendor management and no penalty rates for after hours support.

 

We've compiled a IT Services Comparison Chart completet with all pricing to help clarify the differences between all the different levels of membership.

  

Tailored Strategic Outsourcing.

 

Perfect for organisations that want to strategically outsource certain necessary services to augment or free up internal resources.  

 

We offer tailored services, such as server / desktop administration, systems monitoring and phone / remote 1st and 2nd level service desk.  In fact any of the services we provide can be packaged to meet your requirements. 

  

Flexibility is the key, call us on 1300 501 677 and let's talk about your specific requirements.