About Us
100% Australian IT support - Made in Melbourne.
Principal directors Jan Chapman and Craig Boyle each have more than 15 years experience in the IT managed services industry.
Our Mission
Our mission is to deliver all the services of an internal IT department, including unlimited help desk access, with highly responsive customer service but at a fraction of the cost.
Your IT Department... Fixing IT Problems in Real Time...
Most external IT managed services providers aren’t clear about what they provide, and you end up having to spend as much time on the phone to them as you would fixing the problem yourself.
We direct a complete team of highly trained and extremely reliable IT professionals. Together they provide small-to-medium businesses (up to 100 users per location) with access to the necessary services to support, maintain and manage either specific parts or their entire IT environment on an outsourced basis.
We use “Kaseya” the world’s most advanced real-time monitoring and automated remediation software that fixes problems before they disrupt your IT systems. Our tools allow us to comprehensively manage your entire computer network – better than most internal departments could even dream of doing – and at a much lower cost.
...at a Fraction of the Cost for a Fixed Price!
We have built our IT support services model on the best practices of the most successful USA-based IT managed service providers: we give our clients unlimited support, maintenance and management at a fixed price.
With our various IT managed services, along with our IT help desk and our “ConnectWise” ticketing application (which ensures that every request for service is actioned within the guaranteed time-frame), all the work we do is recorded and reported in clear, logical terms that is 100% viewable to all our technical personal and our clients.
Call 1300 501 677 to find out how our brilliant work ethic, world-class IT managed services systems and our friendly, personalised service can take your business out from being mired in IT support issues and into a easy, efficient environment. |
Free Business Advisory Guide
9 Little-Known Facts Every Business Owner must Know About Data Backup, Security And Disaster Recovery
Discover What Most IT Consultants Don't Know or Won't Tell You About Backing Up Your Data And Recovering It After A Disaster
Data Backup Free Trial
Online backup, Offline backup, Disaster recovery
Backups are one of the most neglected areas of IT, but when they are needed become the most important.
You can't leave it to chance. Backups are a critical part of our IT support services.
- Automated offsite backup
- Onsite backup (for fast restores)
- Hourly backups
- Bare metal recovery
- Full server disaster recovery
- Continuously monitored for failures
- low cost
| For a free trial |  |
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